KALEO-face-500x500

Dear KALEO concert ticket holders,

The original Tuesday, May 17, 2022 concert date has been rescheduled to Wednesday, May 18, 2022.

Your May 17 concert tickets will be valid at the gate on May 18.

We apologize for any inconvenience this may cause and hope that you will still be able to attend the May 18 KALEO performance at Red Butte Garden.

If you can’t make the rescheduled May 18 concert date and would like a refund, please visit or contact the Red Butte Garden Box office at 801-585-0556.


REFUND INFORMATION

If you purchased tickets online via Etix:

  • Refunds will be issued to the original purchaser’s credit card that was used to purchase tickets. It will take 7-10 business days from date of request for the funds to be credited to your account.
  • If your Etix purchase included only this concert, your refund will also include the $6 order fee. If your transaction included additional concerts, the $6 transaction fee will not be included with your refund.

If you purchased your tickets in person or over the phone from Red Butte Garden:

  • If you paid with a credit card, you will see a credit back on the credit card that was used to make the purchase. It will take 7-10 business days from date of request for the funds to be credited to your account.
  • If you paid by cash or check, you will receive a check for the refund amount by U.S. Mail to the address we have on file. Checks are processed within 7-10 business days from date of request. Please review your account for accuracy.
  • If your in-person or phone purchase included only this concert, your refund will also include the $6 order fee. If your transaction included additional concerts, the $6 transaction fee will not be included with your refund.

Other:

  • If you are a Red Butte Garden donor package holder and have questions about this concert, please contact Angela Wilcox at angela.wilcox@redbutte.utah.edu
  • If you purchased a ticket through a third-party reseller, you will have to contact the reseller for a refund.

We appreciate your understanding and support of Red Butte Garden’s Outdoor Concert Series.