To participate in the member-only presales, make sure your Garden-Flex level or above membership is current before the presale dates.

• The email address that is associated with your Garden membership is the promo code you will need to enter the presale.
  • Once in the cart, you will be prompted to type it in, all lower case, no extra spaces.
• Know how many concert tickets are associated with your membership level.
  • If you select more tickets per concert than allowed it won't match with your membership promo code and you will be prompted to re-enter.
  • During the Public sale, the limit is 1-8 tickets per show for all customers (if tickets are available after the presales)
• Waiting Room
  • When tickets go on sale, depending on Etix website traffic, you may be put into a waiting room and/or line que where you’ll be held until it is your turn to purchase tickets.
    • Do not refresh your browser or open multiple browsers. If you do, the system will restart and place you at the end of the line.
    • Once it’s your turn to buy tickets, the system will automatically bring you to the Etix concert series purchase page.
• reCaptcha
  • Once on the Etix purchase page, you may be met with a reCaptcha popup puzzle to complete. This is designed to help prevent bots from purchasing tickets.

Check out the How to Buy Video.

Download the How to Buy Tickets for desktop instructions.

Using a mobile device?

Download the How to Buy with mobile instructions.

The Red Butte Garden Amphitheatre capacity is 3,000 and there are over 13,000 Garden members.

Each concert has a limited number of tickets and there is always a possibility that tickets will sell out before all members or the public get a chance to place their orders. Some concerts may sell out quickly during the member presale—sometimes in less than 10 minutes. Tickets are not held back for the public sale.

Garden membership is not refundable and does not guarantee concert ticket availability.

Look for the full Outdoor Concert Series lineup and concert on-sale date info on April 16.

There will be two waves of on-sale dates. Each wave will include a different slate of concerts.

APRIL 28 DEADLINE- Purchase your Garden-Flex level or above membership* before 6:30PM on April 28, 2024 to participate in the member-only presales.

WAVE ONE ticket sales for show dates that fall between: June 4-Aug 5

Purchase your Garden-Flex level or above membership* before 6:30PM on April 28, 2024 to participate.

• Monday, April 29 - Member online-only presale at 7:00 PM
• Tuesday, April 30 - Member in-person sales at 9:00 AM
• Thursday, May 2 - Public on sale at 9:00 AM

WAVE TWO ticket sales for show dates that fall between: August 6-Sept 24

Purchase your Garden-Flex level or above membership* before 6:30PM on May 12, 2024 to participate.

• Monday, May 13 - Member online-only presale at 7:00 PM
• Tuesday, May 14 - Member in-person sales at 9:00 AM
• Thursday, May 16 - Public on sale at 9:00 AM

*Garden Membership Information

Only Garden-Flex or above membership levels qualify for concert benefits.

If you plan to purchase a Garden membership to participate in the member-only concert ticket presales and receive a $5 discount on tickets, please note:

• Purchase or renew a Garden-Flex level membership or above before 6:30PM, April 28 to participate in the 2024 member-only presales.
• If you are purchasing a membership after the presale dates, be sure that tickets to the concerts you want to see are still available.
• Garden membership is not refundable and does not guarantee concert ticket availability.

Garden Member Presale Ticket Limits

Membership level ticket limits per show during the presales:

• Garden-Basic membership level: Does not have access to concert presales
• Garden-Flex: 1-2 tickets
• Family, Family-Flex, Circle of Friends: 1-4 tickets
• Contributor, Forget-Me-Not: 1-6 tickets
• Blazing Star, Avant Gardener, Director's Club: 1-8 tickets

If you select more tickets per concert than allowed by your membership level, it won't match with your membership promo code and you will be prompted to re-enter your promo code and/or ticket quantity.

Public Sale Ticket Limits

Public & Garden members: 1-8 tickets (if available after the member presales) during the public sales.

Upgrade, renew, or purchase a Garden membership on our Membership page.

Garden membership is not refundable and does not guarantee concert ticket availability.

Online

• Go to: https://redbuttegarden.org/concerts/
• Go to: Etix

Phone

• Etix Customer Support: 800-514-3849

In-Person

• Red Butte Garden Visitor Center open daily at 9 AM
• 300 Wakara Way, Salt Lake City, UT 84108

Red Butte Garden does not partner with third-party ticket vendors. Resellers may not have tickets in-hand when they advertise them.

We recommend that you only purchase authentic, face-value Red Butte Garden Outdoor Concert Series tickets online at:

• Red Butte Garden at redbuttegarden.org/concerts/
• Etix at Etix
• Tickets can also be purchased in-person at the Red Butte Garden Visitor Center box office or through Etix Customer Support at 800-514-3849.

Learn how to avoid concert ticket scams at the link below.

https://www.nowplayingutah.com/how-to-avoid-ticket-scams/

For more information visit our Concert FAQ page

Red Butte Garden partners with Etix for concert ticketing.

• Etix Customer Support: 800-514-3849
• Etix Customer Support hours:
  Monday-Saturday: 9:00 AM to 8:00 PM EST
  Sunday: Noon to 8:00 PM EST

Children age 2 and up must have a concert ticket to enter the Amphitheatre.

Etix offers multiple ticket delivery options, including print-at-home, mail, and will-call.

Print at Home

• Etix will send you an email receipt with a PDF attachment of your tickets at the bottom of the email. Click on the PDF and either download the attachment OR click and drag the PDF to your computer desktop to print your tickets at home.

Will Call

• Tickets may be picked up before the show date at the Red Butte Garden Visitor Center box office.
• Tickets may be picked up at the Amphitheatre will call booth after 4:00 PM on the day-of-show.
• Tickets may only be picked up by the original purchaser with a valid photo ID.

Standard Mail & Expedited Shipping

• Your tickets will be mailed to the address you entered at Check Out. There is an additional fee for both.

• Ticket prices increase on the day of the show
• There are no Garden member discounts on day-of-show tickets

Garden-Flex level or above membership levels receive the following concert benefits:

• Participate in the member-only Outdoor Concert Series ticket presale
• Receive a $5.00 discount on concert tickets.
• Learn more Membership Benefits

Members may purchase the following number of concert tickets per show at the discounted rate, as they are available.

• Garden-Basic: Does not have access to concert presales
• Garden-Flex: 1-2 tickets
• Family, Family-Flex, Circle of Friends: 1-4 tickets
• Contributor, Forget-Me-Not: 1-6 tickets
• Blazing Star, Avant Gardener, Director's Club: 1-8 tickets

To become a Red Butte Garden member, please visit our Membership webpage.

Garden Membership is not refundable and does not guarantee concert ticket availability.

A ticket to a Red Butte Garden concert is a license from Red Butte Garden to attend the concert event. Purchasers agree to and must comply with, certain terms and conditions. These terms and conditions include:

• A prohibition on reselling of concert tickets for above face-value
• A prohibition on improper or disruptive behavior at concert events
• Limitations on the number of tickets that may be purchased
• Prohibitions on certain purchasing methods and practices
• Rules regarding refunds and exchanges
• Prohibitions on recording and transmitting of concert events

See a complete list and more details regarding these Terms & Conditions. Failure to abide by the terms and conditions may result in exclusion from Red Butte Garden concerts and events, forfeiture of tickets, and banning of further purchase of Red Butte Garden concert and event tickets.