To participate in the member-only presale for the KALEO and/or Trey Anastasio Band concerts and get a discount on tickets, purchase a Garden-Flex level or above membership by Noon MST on Wednesday, March 9. Membership does not guarantee concert ticket availability.

KALEO

Tuesday, May 17, 2022

Ticket on sale dates:

• Garden members: March 10 at 9am
• Public: March 11 at 9am

Trey Anastasio Band

Friday, May 20, 2022

Ticket on sale dates:

• Garden members: March 10 at 9am
• Public: March 11 at 9am

Tickets for the Red Butte Garden Outdoor Concert Series go on sale to Garden members one week prior to the General Public. Concert tickets are NOT held back for the General Public sale.

Garden Membership is not refundable and does not guarantee concert ticket availability. The Red Butte Garden Amphitheatre capacity is 3,000 and there are over 10,000 Garden members. Each concert has a limited number of tickets and there is always a possibility that tickets will sell out before all members get a chance to place their orders.

All events will be sold at full capacity.

Before the concert series on-sale date, we suggest that you do a few things to prepare:

1. Make sure your Garden-Flex level or above membership is current—and that you know the correct email address that is assigned to your Garden membership. You will be prompted for your email address to access the Garden member-only presale.
2. Become familiar with our current external ticketing system called Etix.
3. Access to online ticket sales can take up to three business days after your membership purchase. If you are a brand new Garden member and need to purchase tickets right away, please call or visit the Red Butte Garden Visitor Center box office—they will have a record of your membership.
4. Check out the How To Buy video
5. Download our How To Buy Concert Tickets with Etix

Be aware that third-party ticket vendors use the 'Red Butte Garden' name in some way to sell overpriced and possibly invalid tickets. We recommend that you only purchase authentic Red Butte Garden Outdoor Concert Series tickets online at:

• Red Butte Garden at redbuttegarden.org/concerts/
• Etix at Etix

You can also purchase tickets in-person at the Red Butte Garden Visitor Center, or by calling the box office at 801-585-0556, or calling Etix Customer Support at 800-514-3849.

Red Butte Garden has partnered with a ticketing platform called Etix.

• Garden members: To access the presale you will be prompted to enter the email address associated with your Garden-Flex or above level membership—all lower case with no spaces.
  • Check out the How To Buy video
  • Download our How To Buy Concert Tickets with Etix

• Etix Customer Support: 800-514-3849
• Customer Support Hours:
  Monday-Saturday: 9:00 AM to 8:00 PM EST
  Sunday: Noon to 8:00 PM EST

Check out the How To Buy video

Download our How To Buy Concert Tickets with Etix

Each concert has a limited number of tickets and there is always a possibility that tickets will sell out before all members and the public get a chance to place their orders. Some concerts may sell out quickly—sometimes in less than 10 minutes.

• Review concerts and purchase tickets on the Red Butte Garden website at redbuttegarden.org/concerts or on the Etix website at Etix
• Purchasing tickets is much easier and faster on a desktop or laptop computer. We don't recommend using a smartphone.
• Firewalls and pop-up blockers will hinder the purchasing process.
• Garden members: To access the presale you will be prompted to enter the email address associated with your Garden-Flex or above level membership—all lower case with no spaces. This allows Garden members to participate in the member-only presale and get the member discount on concert tickets
  • The email address is case sensitive, all lower case, with no extra spaces. Please type in the email address, do not cut and paste.
• If you are unsure of your Garden member promo code, please email membership@redbutte.utah.edu before tickets go on sale.

Online

• Go to: https://redbuttegarden.org/concerts/
• Go to: Etix
• $5.50 per ticket fee for online purchases + $6.00 per order fee

Phone

• Etix Customer Support: 800-514-3849
• $5.50 per ticket fee + $6.00 per order fee

In-Person

• Red Butte Garden Visitor Center open daily at 9 AM
• 300 Wakara Way, Salt Lake City, UT 84108
• No per ticket fee, $6.00 per order fee

A ticket to a Red Butte Garden concert is a license from Red Butte Garden to attend the concert event. Purchasers agree to and must comply with, certain terms and conditions. These terms and conditions include:

• A prohibition on reselling of concert tickets for above face-value
• A prohibition on improper or disruptive behavior at concert events
• Limitations on the number of tickets that may be purchased
• Prohibitions on certain purchasing methods and practices
• Rules regarding refunds and exchanges
• Prohibitions on recording and transmitting of concert events

See a complete list and more details regarding these Terms & Conditions. Failure to abide by the terms and conditions may result in exclusion from Red Butte Garden concerts and events, forfeiture of tickets, and banning of further purchase of Red Butte Garden concert and event tickets.

Children age 2 and up must have a ticket to enter the concert venue.

Etix offers multiple ticket delivery options, including print-at-home, mail, and Will Call.

Print at Home

• Etix will send you an email receipt with a PDF attachment of your tickets at the bottom of the email. Click on the PDF and either download the attachment OR click and drag the PDF to your computer desktop to print your tickets at home.

Will Call

• Tickets may be picked up in advance at the Red Butte Garden Visitor Center, or at the Amphitheatre Will Call booth after 4:00 PM on the day-of-show. Tickets may only be picked up by the original purchaser with a photo ID.

Standard Mail & Expedited Shipping

• Your tickets will be mailed to the address you entered at Check Out. There is an additional fee for both.

• Ticket prices increase on the day of the show
• There are no Garden member discounts on day-of-show tickets

Renew or purchase your Garden-Flex membership level or above to receive the following concert benefits:

• Participate in the member-only Outdoor Concert Series ticket presale
• Receive a $5.00 discount on concert tickets.
• Learn more Membership Benefits

Members may purchase the following number of concert tickets per show at the discounted rate, as they are available.

• Garden-Basic membership level - 0
• Garden-Flex membership level - 2
• Family, Family-Flex, & Circle of Friends membership levels - 4
• Contributor & Forget-Me-Not membership levels - 6
• Blazing Star, Avant Gardener & Director's Club membership levels - 8

To become a Red Butte Garden member, please visit our Membership webpage.

Garden Membership is not refundable and does not guarantee concert ticket availability.